Support Center

Welcome to the Molli AI Support Center! Here you'll find answers to common questions and ways to get help.

Frequently Asked Questions

How do I create my AI avatar?

1. Upload a clear photo of yourself
2. Choose your preferred style
3. Wait for the AI to generate your avatar
4. Download or share your creation

What types of photos work best?

For best results, use photos that are:

  • Well-lit and clear
  • Showing your face clearly
  • Taken from a front-facing angle
  • Without heavy filters or editing

How long does it take to generate an avatar?

Most avatars are generated within 30 seconds. Processing time may vary depending on server load and image complexity.

Can I customize my avatar after generation?

Yes! You can regenerate your avatar with different styles or adjust various aspects of the generated image.

Troubleshooting

The app is running slowly

Try these steps:

  • Check your internet connection
  • Close other apps running in the background
  • Restart the app
  • Update to the latest version

Image upload isn't working

Please ensure:

  • Your image is in JPG or PNG format
  • The file size is under 10MB
  • You have a stable internet connection
  • You've granted the app permission to access photos

Additional Resources

Contact Support

Still need help? Our support team is here for you!

Email: appfeedback.molli@outlook.com

Response time: Within 24 hours

Last updated: April 2025